THE PALM SPRINGS HOTEL POLICIES

We look forward to your stay with us at The Palm Springs Hotel. Below are our Hotel Policies and Procedures. Please make sure to read all Ts&Cs to ensure you have the best stay possible.

CHECK IN
Check in begins at 4:00pm. If you arrive earlier, we will do our best to accommodate you but cannot guarantee an early check-in. Upon check-in, guests will be required to present a valid Credit/Debit card with a valid form of identification. A $250 deposit will be placed on the card provided. The Palm Springs Hotel will make every effort to honor special requests upon your arrival. However, the availability of these items cannot be guaranteed in advance. The hotel reserves all rights to refuse service to any guests of the hotel who do not follow or comply with hotel policies.

CHECK OUT
Check out is at 11:00am. If you require a later check-out, please contact the Front Desk before 10:00am on the day of departure, and we will do our best to accommodate your request. A charge may apply, depending on availability.

CANCELLATION POLICY
All hotel room reservations have a 48-hour cancellation policy. All third party reservations must be canceled through the reserving agency.

PET POLICY
Pets are not allowed at The Palm Springs Hotel.

FAMILY POLICY
Children under 15 years of age stay free with an accompanied adult.

EXTRA PERSON CHARGE
Guests will be charged an additional $35 per night per extra person beyond the standard room occupancy.

SMOKING POLICY
Smoking is prohibited in all guest rooms and public spaces. A $250 fine will be applied for smoking in the room upon check out. We appreciate your cooperation.

QUIET TIME
To ensure all guests at The Palm Springs Hotel have a peaceful stay, the hotel has a quiet time that is in effect from 10:00pm to 7:00am. We ask that guests keep noise levels to a minimum and avoid all excessive commotion.

NO IN-ROOM PARTY POLICY
The Palm Springs Hotel enforces a no in-room party policy to ensure we can protect the hotel and our guests at all times. In the event of a disturbance, one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.

Please note that rates are subject to change. Parking is available on property on W Vía Escuela.